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Frequently Asked Questions


Are STALVEY products customizable?

We offer a made-to-order service where your product can be personalized in every detail: skin selection, metal finishing and interior trims.

Does STALVEY offer bespoke pieces?

Bespoke services are offered on a limited basis and are only available through our New York showroom. To arrange a consultation, please contact us at info@stalvey.com.

How long does it take to customize a product?

The time needed for custom pieces vary greatly depending on skin selection and its availability. After details of your product have been finalized and order has been placed, expect a 4-8 week window for delivery.

Are exotic skins durable?

Because of the nature of exotic animals – using their skins as protective barriers – if properly taken care of, products made with these skins tend to be more durable and last longer than typical leather goods.

What if the product I want is unavailable?

Should you want a product that is unavailable to purchase through our retailers, please email us your inquiry to info@stalvey.com. We strongly encourage you to reach out to us prior to purchasing online. Some of our products leave our stock quickly. If a product is purchased and we do not have it currently in stock, there can be a 4-6 month wait time.

Where do I find the items that I've seen in magazines?

To find products that you’ve seen in the press, search those products online to learn more or contact a retailer near you to see if they have that product available to purchase.

How do I find a retail location near me?

For a full list of locations, visit our stockist list.

Frequently Asked Questions


Are STALVEY products customizable?

We offer a made-to-order service where your product can be personalized in every detail: skin selection, metal finishing and interior trims.

Does STALVEY offer bespoke pieces?

Bespoke services are offered on a limited basis and are only available through our New York showroom. To arrange a consultation, please contact us at info@stalvey.com.

How long does it take to customize a product?

The time needed for custom pieces vary greatly depending on skin selection and its availability. After details of your product have been finalized and order has been placed, expect a 4-8 week window for delivery.

Are exotic skins durable?

Because of the nature of exotic animals – using their skins as protective barriers – if properly taken care of, products made with these skins tend to be more durable and last longer than typical leather goods.

What if the product I want is unavailable?

Should you want a product that is unavailable to purchase through our retailers, please email us your inquiry to info@stalvey.com. We strongly encourage you to reach out to us prior to purchasing online. Some of our products leave our stock quickly. If a product is purchased and we do not have it currently in stock, there can be a 4-6 month wait time.

Where do I find the items that I've seen in magazines?

To find products that you’ve seen in the press, search those products online to learn more or contact a retailer near you to see if they have that product available to purchase.

How do I find a retail location near me?

For a full list of locations, visit our stockist list.

Connect with Us

We would love to hear from you

General
info@stalvey.com

Custom
custom@stalvey.com

Press
press@stalvey.com

 

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